Privacy policy

Privacy Policy

Privacy Policy: Take Care Clinic

Effective Date: 15/09/2025

This Privacy Policy explains how Take Care Clinic and Dr. Roopesh Kumar (“we,” “us,” or “our”) collect, use, disclose, and protect personal information when you access or use the Website https://drroopeshkumar.in (the “Website”). By using this Website, you consent to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following categories of information:

  1. Personal Identification Information:

    • Name, gender, age, date of birth, contact number, email, residential address.

  2. Medical Information:

    • Health history, symptoms, reports, prescriptions, allergies, medications, and other medical records you provide.

  3. Payment Information:

    • Billing details and transaction data when booking consultations.

    • We do not store complete credit/debit card information; payments are processed via secure third-party gateways.

  4. Technical Information:

    • IP address, browser type, device identifiers, cookies, and log data to improve Website functionality.

 

2. How We Use Information

We use collected information for purposes including:

  • To provide medical consultations (online and in-person).

  • To maintain medical records in compliance with applicable laws.

  • To process payments and confirm bookings.

  • To send reminders, updates, or follow-up care information.

  • To improve Website performance, security, and user experience.

 

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Authorized Clinic staff involved in patient care.

  • Third-party service providers (e.g., payment gateways, telemedicine platforms, secure cloud storage).

  • Regulatory authorities or law enforcement when required by law.

 

4. Patient Confidentiality & Security

  • We implement reasonable administrative, technical, and physical safeguards to protect your data.

  • However, data transmission over the Internet may not be completely secure, and we cannot guarantee absolute confidentiality.

  • You are responsible for safeguarding login credentials (if applicable).

 

5. Cookies & Tracking Technologies

  • The Website uses cookies to enhance user experience, analyze Website traffic, and personalize content.

  • You may disable cookies in your browser settings, but some Website features may not function properly.

 

6. International Data Transfer

  • Patients accessing services from outside India agree that their personal information will be transferred, stored, and processed in India under Indian laws, which may differ from those in their jurisdiction.

 

7. Retention of Information

  • We retain patient data for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

  • Medical records are retained as required by Indian medical record-keeping laws.

 

8. Your Rights

Subject to applicable laws, you may:

  • Request access to your personal data.

  • Request correction or updates to inaccurate data.

  • Request deletion of data (except where retention is required by law).

  • Withdraw consent for non-essential data processing.

 

9. Children’s Privacy

  • Our services are not directed to children under 18 without parental/guardian involvement.

  • If we discover that we have collected data from a child without consent, we will delete it promptly.

 

10. Modifications to Policy

  • We may revise this Privacy Policy from time to time.

  • Updated policies will be posted on this page with the “Effective Date.”

  • Continued use of the Website constitutes acceptance of revised policies.

 

11. Contact Information

For privacy-related concerns, please contact:

Take Care Clinic – Dr. Roopesh Kumar
📍 Mumbai & Lucknow, India
✉️ drroopeshkumar93@gmail.com
🌐 https://drroopeshkumar.in